A Think Piece: How HR Caused Toyota to Crash

Unless you have been living off the planet Earth, you have probably already read or heard about several mechanical failures in Toyota automobiles that led the auto maker famous for quality to recall nearly nine million cars worldwide. In addition, poor handling of the issue in the public eye has damaged the automaker’s brand reputation and caused sales to decline to their lowest point in more than a decade.

This think piece wasn’t written to inform. you further about the mechanical failures, but rather to reflect on the following premise: